Budapest Taxis

Budapest taxisTaxi services are so widespread and common it seems that the taxi industry should have itself figured out and under control. Obviously, this isn’t the case. Sure, new startup companies like Über and Lyft are starting to innovate and revolutionize the marketplace, but traditional taxi providers are still extremely relevant and act as such.

The difference between taxis in Budapest and New York City is dramatic. New York City’s taxis are driven by (excuse the generalizations) frustrated, often unfriendly people. There are few dress requirements – it’s always a surprise. The taxi experience in New York is different every time one steps foot in a taxi. Sometimes there’s music, sometimes there’s a fresh scent, sometimes the seats are comfortable. This gives traditional companies a bad image. Nothing is standardized so they are being replaced by companies that are successfully standardizing a difficult to standardize industry. Consumers want what they expect – nothing less.

Budapest taxis are much better standardized. Every time you step into one of these taxis, the cars smell good, drivers are well dressed, and are polite. Even further, they understand English enough to professionally communicate with western tourists.

Budapest churchAs you step into a taxi in Budapest, you will be greeted and asked if you would like to listen to music. If you don’t want to listen, they won’t make you listen the music they like. As a passenger you are entitled to travel in an environment free of disturbing such as the radio, honking, and mobile phone by the driver.

Perhaps this is why these standardized companies like Über and Lyft have had less success integrating into Budapest than they did integrating into New York City. Budapest’s taxi experience is far superior to that of New York’s.

What has is your most favorite taxi experience? Tell us on Twitter @nycimageacademy.

Shanna Wu Pecoraro, AICI CIP

For more information visit http://www.nycimageconsultantacademy.com

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Online Networking

Networking is a vital component to any business in any industry. The connections you make can either lead you to success or failure, and it is not dependent just on the number of people you know. To network correctly, a lot of thought, work, and time has to be put into this process of networking. As an example, a study by Aberdeen Group has found that 73 percent of 18-34 years old people have found their latest job through the connections they have, and it is likely that this number is increasing with the trend of increased usage of social media. As a result of this, online networking has become the best and most effective way to connect with others. A girl in the park bench

Online networking is definitely the most effective way to network right now, however, it has to be done with some factors in mind. When networking online, personal image takes on a higher importance level. It is important to make sure that any social media you use (Facebook, Twitter, LinkedIn, Instagram, Pinterest, etc.) excels at showing the best version of yourself, the one you want everyone to notice. Grammar and spell checking your posts is a great way to make sure you do not make a fool of yourself online. Always proofread any content you post on social media. When using social media platforms that focus on job searching or providing data to employers, for example LinkedIn, make sure to have a complete and updated profile.

The dynamics of social media are worthy to be given a look at. There are many websites that provide information on trends and all types of statistics that can be helpful when trying to maximize your use of social media to reach out for others. Although it is important to like and share posts by others that may be interesting to you and your connections, make sure you also share your own opinions. This opens the window to discussion, which can eventually lead to better connections with others. On the same track, it is also a good idea to join groups that share a common interest. As an example, joining a group in Facebook that serves the purpose or connecting people is a great way to network with others. These groups usually share posts and have discussions, which lead to great networking opportunities.

As effective as social media is, online networking is not the only way to make connections, and it also is not as effective if not linked with what can be called offline networking. As great as you can make your profiles and posts look, you can never be as effective in giving off your best personal image as in a face-to-face interaction. After making connections online, make sure to arrange in-person meetings, phone calls, or even video call meetings. Make sure to attend any conferences or presentations that you may find from the groups you have joined or people you have added. An in-person discussion can leave a great impact. Offline networking is crucial in keeping those connections you make, as it is important to nurture a network you want to grow. As final advice, always do your research and know the market is as full of competitors as it is of opportunities, hence why being intimidated should not come off as a surprise. Always do your research on what you want to do, and take your time to make sure you give it your best.

What is your favorite online networking strategy? Tell us on Twitter @nycimageacademy.

Shanna Wu Pecoraro, AICI CIP

For more information visit http://www.nycimageconsultantacademy.com

#business, #conversation, #conversation-etiquette, #etiquette, #technology, #technology-and-consulting, #technology-and-image-consulting

Office Etiquette

The way we behave can deeply impact the way others perceive our personal image. Bad manners or not following the proper etiquette in different situations can deeply hinder our progress in the workplace. Many of us have mastered proper etiquette for dining situations, but it is important to note that proper etiquette extends to any social events. Parties, cocktails, and even interactions in the office such as meetings or encounters with co-workers, are expected to be respected by certain social conventions that we just call etiquette. The best way to establish good relationships with the people that surround us at work is by behaving properly, in order to leave a good impression, and improve the way we socialize with others. Here are some basic guidelines to follow at the office: business meeting

Cellphone updates can wait – Using your cell phone during meetings or presentations is disrespectful, and it shows the person you are supposed to be paying attention to that you are uninterested in what he/she has to say. Therefore, attend to your phone outside of these situations. If you decide to use your cellphone during these events, this might strain your relationships with your coworkers.

Respect personal space – Regardless of the setting in which your office is, it is important to always respect personal space. Shooting an email as a way of communication before you try to chat or approach a coworker is a great way to show your respect for their personal space and their time. Pretending those walls of the old private offices and old cubicles are still there is a great way to learn how to respect others’ personal space.

Respect the dress code – Dressing up or dressing down might be equally bad calls for the workplace. Dress to fit in with the others. Ask around or follow the lead of your boss or coworkers that have been at the office for a longer period of time. Dressing too formal is just as bad as dressing too casual for work; that is why it is important to do your best to fit in.

Always be prepared to learn – At the workplace it is important to be confident with the work you do; It is, however, important to not be arrogant. Always be open to the ideas of others, and be respectful when sharing your own ideas. Don’t hold back in sharing, but don’t close your ears to ideas that may help improve your own work, especially from those who are more experienced than you.

Personal affairs are to be kept out of the workplace – Two examples: Job searching and gossiping. These two things can wait. Gossiping in the office is unproductive, not just for you but for your co-workers as well. It is distracting and it creates an unprofessional environment. On a similar note, do not use company resources to search for a new job. A lack of respect and loyalty is all that can be accomplished by performing a job search at your job.

Are your co-workers polite? Tell us on Twitter @nycimageacademy.

Shanna Wu Pecoraro, AICI CIP

For more information visit http://www.nycimageconsultantacademy.com

#business, #consulting, #consulting-for-men-2, #consultoria, #conversation, #conversation-etiquette, #etiquette, #image, #image-consulting, #manners, #new-york-city, #shanna-pecoraro

Cocktail Party Etiquette

Cocktail parties are high profile events that people love hosting. It is a great way to keep in touch with friends and acquaintance. It is also a great opportunity to develop new friendships that can potentially lead to professional relationships. Although free food and drinks can be found all over the place, cocktail parties are the best opportunities you can get to socialize with new people. However, these type of parties have an etiquette to follow, and it is important to follow it in order to leave a good impression on those that attend the party. Here are some of the most general rules to follow at any cocktail party:  Office party 3

Invitations and arrangements – As a host, it is important to always make plans depending on the number of guests on your list of invitees. Seating arrangements and appetizers are examples of things to plan along those lines. As an invitee, make sure to inform the host of the party whether you will be able to attend the invitation or not.

Showing up on time – Usually the time “starting” time of these type of parties are a time range rather than a set time. 30 minutes after the start time is a good time to arrive.

Follow the dress code – Do not try to just show off your clothes at the party. Follow the dress code the host has set. If you are not sure what the dress code is then just ask the host of the party.

Socializing – Always offer a handshake when meeting a new person. Offer genuine smiles. Give your name and ask for the other person’s name too. Remember these parties are made to meet and talk to people, so take advantage of it and make the most out of your time. Always be polite when retiring yourself from a conversation: When talking to a group of people, excuse yourself from everyone in the group. When talking to a single person, try to get them to meet others with you, if not, then you can walk off by yourself without feeling guilty. Be authentic when talking to others and as motivational speaker Jonathan Sprinkles said to me once “Always be interested rather than interesting”.

Eating – As a guest, always make sure you’re eating small portions. Make sure to eat small bites you can chew up quickly in order for the eating to not interrupt your conversations. Cocktail parties usually have waiters walking around with appetizers or a buffet to line up for.

Gossiping – Do not do it. Gossiping can show disrespect and can be misinterpreted by others. Keep your topics away from gossip. Cheap talk is not for these events. You want to learn more about other people and have them learn more about who you are, so make sure to stay away from those other topics.

Drinks – Alcohol will be present at almost every party, and drinking it is a regular activity at these parties. However, make sure to drink with moderation and away from your limits, to not embarrass yourself in front of others and to be safe in situations where you might have to drive home for example. When holding drinks, use your left hand to hold your drinks in order to always have your right hand available for handshakes and greetings. Familiarize yourself with the different types of glasses and how to hold them.

Saying goodbye – Do not sneak out. Always thank the host and say goodbye. This will show your appreciation for the invitation. Remember you got invited to the party because you are appreciated by the host, so make sure to keep up a good impression by maintaining discipline and good manners, which will also help you make new connections with people you did not know before!

What is your favorite cocktail? Tell us on Twitter @nycimageacademy.

Shanna Wu Pecoraro, AICI CIP

For more information visit http://www.nycimageconsultantacademy.com

#business, #consulting, #consulting-for-men-2, #consultoria, #conversation-etiquette, #etiquette, #image, #image-consulting, #manners

Dressing For an American Event

Life is full of events that require different attires. Dressing in certain ways is part of the event one attends. From high school graduations to weddings, it is important to understand the basics of dressing for all the events that one may encounter in life. Some are formal, some are semi-formal, and some are just casual. In any case, there are certain guidelines that can help one in deciding the correct and most proper attire for every occasion since this affects our personal image. Here are some tips and advice on how to make sure to be well dressed for any of event.

The first step in figuring out what to wear to any event is to decipher the invitation. This means to look in the invitation first. Most events have set guidelines on what should be worn and what should not, which is beneficial in narrowing down choices to just style and color. Different places tend to use different terms, but here we will use American terms, which differ from the English and European terms. The best way to follow the different dress codes is to follow these simple guidelines:

Black Tie: In these events, a tuxedo is expected. Weddings, operas, balls, charity dinners, and receptions are some of the events at which you can expect to see this dress code. Black Tie may also be referred to as evening dress.

Polo store

Black Tie Optional: In these events, a dark suit is just as acceptable a tuxedo. This is a product of evolution in dressing standards, which became more and more relaxed. As a result, instead of excluding those without a tuxedo from the events that required them, it was decided to just include them. For these events, if you own both a tuxedo and a dark suit, just choose the one fits you the best, the one that fits your image the most. If you only own a suit and not a tuxedo, remember the suit is just as acceptable as the tuxedo, so there is no need to buy one. However, if many more of these events are expected to be present in the future, buying a quality tuxedo is a better option.

Semi-formal: A dark suit, crisp dress shirt with a non-obtrusive pattern, and a conservative tie. For these events, tuxedos are not expected, and, therefore, should not be worn.

Black Tie event

Business Casual: For these events, ties are optional, but dress shirts and nice pants are required. Sports jackets or blazers are optional, but might be a nice addition to the outfit.

Casual: Fit well, free of holes and wrinkles. That is the best way to simplify the expected outfit for these events. Jeans, cotton trousers, and shorts are acceptable. In cool weathers, button up casual looking shirts are a good option, whereas for warm weather simple collared polo shirts that fit nicely are a better option.

If you are not sure what kind of outfit is expected from you at any event you are invited to, the best and most efficient way of finding out is to ask, in most cases, the host directly. If the host cannot be reached, try to contact someone participating at the event. In any case, if you are not sure on what to wear, try to wear an outfit that can be adapted to an event. If you show up over or under dressed, you can just excuse yourself to the bathroom and modify your outfit accordingly.

How do you dress for events in America? Tell us on Twitter @nycimageacademy.

Shanna Wu Pecoraro, AICI CIP

For more information visit http://www.nycimageconsultantacademy.com

#business, #consulting, #consulting-for-men-2, #etiquette, #fashion, #image, #image-consulting, #mens-fashion, #menswear, #shanna-pecoraro

Dealing With Difficult Clients

Difficult clients are one of those obstacles that will show up in any business. Customers being unhappy, not satisfied with your service/product, or just being difficult for no apparent reason, are always going to appear, and dealing with them in the proper manner can be crucial. Although these clients can be problematic, they are just a challenge that can be overcome, and transformed into an opportunity. Some general steps can be followed in order to deal with difficult clients, although more specific actions are to be taken in different industries. Nonetheless, knowing what to say and how to say it can be tracked down to tips and techniques, that can help these problematic situations help our business grow, while also establishing better relations with our clients.

In order to deal with unhappy clients, our mindset has to change. The priority in these situations is to shift into a customer service mindset. Regardless of our point of view in the situation, we have to simplify the circumstances to: The client is unhappy, and it is up to me to solve the problem. This way we give the client the situation 100% of our focus. Once our mindset is adjusted, we will be able to listen to what the customer has to say. Listen actively. There is a reason why the client is approaching us in the first place, and that is, they want to be heard. Neutral statements, such as “Let’s go over what happened”, or “Please tell me why you’re upset” can be perfect starters, as they notify the customer that we are ready to listen to what they have to say. Allow no interruptions in these situations, including from yourself. Focus on listening. Do not rush trying to solve the problem or having an answer ready, as this will distract you and not give you a good idea of what the customer is complaining about.

Showing the customer that you are paying attention to them does not come from just listening to what they have to say. There are cues that customers unconsciously look for in order to feel like they’re being given the attention they expect. When it is your turn to talk, repeating what the customer has said to you in your own words will show the customer you understand the situation from his/her point of view, and that you were paying attention in the first place. This may also help calm down the client and reduce some of their stress.

After all of this, it is up to you how you’re going to solve the problem. It is up to you to learn from the situation that has been presented to you by the customer. The effectiveness of your customer service can help your relationship to the client grow, but it may also improve your company’s approach to business.  So, present a clear solution, whether you tell the customer exactly how you will fix the problem or you will take your input in how your client thinks the problem can be solved. Take action, and follow up, that way you will have dealt successfully with a difficult client, and you will be ready to face any other obstacle that might be presented to you in the future.

How difficult are your clients? Tell us on Twitter @nycimageacademy.

Shanna

For more information visit http://www.nycimageconsultantacademy.com

#business, #consulting, #etiquette, #image, #manners

American Dining Etiquette

One of the most important factors in being successful in the business world is being able to give the right impression. Image does matter, and it is just as important as any other skill necessary for the market or industry you want to be a part of. Personal image, however, does not limit itself to the clothes you are wearing. It also takes into account other factors such as body language and conversation skills. This article will focus on another factor that makes part of your personal image: Dining etiquette. Dinners and meetings are crucial in business, therefore, proper dining etiquette can turn out to be a deciding factor in your career.

American dining

Napkins are those items on the table that most people seem to have no idea what to do with, however, they belong in a very special place at the beginning of every dining activity: your lap. Napkins are to be unfolded, NOT shaken open, placed on your lap, and remain there until the end of the dinner.  In cases where you might excuse yourself from the table, loosely fold your napkin and place it to the left of your plate. Same procedure is to be followed at the end of dinner. Napkins should never be left on your chair. At private dinner parties, the same steps are to be followed, however, the napkin is also a cue for when the guests can start eating their food. Once the host unfolds his/her napkin, the dinner starts.

Silverware and dinnerware are more familiar with most people, however, proper dining etiquette has a rule of thumb: Eat to your left, drink to your right. Any food dish to the left is yours, and any glass to the right is yours.  Starting with the knife, fork, or spoon that is farthest from your plate, work your way in, using one utensil for each course. The salad fork is on your outermost left, followed by your dinner fork. Your soup spoon is on your outermost right, followed by your beverage spoon, salad knife and dinner knife. Your dessert spoon and fork are above your plate or brought out with dessert. If you remember the rule to work from the outside in, you’ll be fine. When employing the fork and knife, the “American style” is: Knife in right hand, fork in left hand holding food. After a few bite-sized pieces of food are cut, place knife on edge of plate with blades facing in. Eat food by switching fork to right hand (unless you are left handed). A left hand, arm or elbow on the table is bad manners. Once utensils are used, they must not touch the table again. They are to be rested on the side of your plate. For more formal dinners, from course to course, your tableware will be taken away and replaced as needed. To signal that your are done with the course, rest your fork, tines up, and knife blade in, with the handles resting at five o’clock and tips pointing to ten o’clock on your plate (4:20). Any unused silverware is simply left on the table.

In order to have a more complete understanding of dining etiquette, it is important to learn about dress codes, gifts to the hostess, toasts, rules for socializing and many others. In order to work towards a better personal image, it is important to work towards a flawless etiquette.

How do you feel about American dining etiquette? Tell us on Twitter @nycimageacademy.

Shanna

For more information visit http://www.nycimageconsultantacademy.com

#etiquette